Washington Healthplanfinder Offers In-Person Assistance Sites For 2018 Open Enrollment

 Note: Keep in mind when applying for health insurance that workers’ compensation payments are NOT taxable income and should NOT be included in your household income figure. – kc


The Washington Health Benefit Exchange today announced locations of 10 full-service enrollment centers that will offer in-person assistance to customers signing up for health and dental coverage through Washington Healthplanfinder during the upcoming open enrollment period, Nov. 1-Dec. 15.

Along with four sites returning from last year, six new in-person assistance locations are set to be introduced in areas including Seattle, Tacoma, Bellingham, Yakima, Kennewick and Wenatchee. Each storefront will be staffed with trained navigators or brokers ready to guide residents through the enrollment process.

“Navigators and brokers provide an invaluable service to consumers who rely on in-person help to understand and select health insurance coverage,” said Pam MacEwan, CEO of the Washington Health Benefit Exchange. “With our open enrollment period shortened to six weeks this year, it is especially important consumers visit a nearby enrollment center or connect with a member of our statewide network of brokers and navigators beginning on Nov. 1.”

Addresses and contact information for all 2018 enrollment centers

The sites selected reside in counties with some of the highest uninsured rates in Washington state:

Enrollment Center Site (County)

Uninsured Population*

Seattle (King) – New Location
Federal Way (King)

93,817

Tacoma (Pierce) – New Location

39,450

Yakima (Yakima) – New Location

24,776

Spokane (Spokane)

22,921

Vancouver (Clark)

21,261

Bellingham (Whatcom) – New Location

12,137

Kennewick (Benton) – New Location

11,739

Olympia (Thurston)

10,859

Wenatchee (Chelan) – New Location

5,011

 *Estimates for under-65 population, based on adjusted 2016 American Community Survey data

Each enrollment center is hosting regular hours of operation throughout the open enrollment period and will offer extended availability leading up to the Dec. 15 deadline to sign up for coverage. Resources available at each site include computer work stations for customers to compare their health plan options through Washington Healthplanfinder and educational materials explaining important health insurance terms.

Navigators and brokers are now also trained to assist Compact of Free Association (COFA) islanders who sign up for health insurance coverage during open enrollment. Beginning in 2019, residents who qualify for COFA Islander Health Care may have their monthly premiums and out-of-pocket costs paid for by the Washington State Health Care Authority.

All residents are encouraged to schedule an appointment to meet with a navigator or broker in their area beginning on Nov. 1. Connecting with in-person help is easiest through the WAPlanfinder mobile app that uses a customer’s current location to provide contact information for and detailed directions to the nearest navigators and brokers.

In-person help can also be found by clicking the “Customer Support” link on www.wahealthplanfinder.org. Additional over-the-phone assistance is available by calling the Washington Healthplanfinder Customer Support Center at 1-855-923-4633.