Get the coverage you need for 2020 through the Health Benefit Exchange!
Washington Health Benefit Exchange (Exchange) announced that it will provide additional time for customers purchasing 2020 health insurance coverage. This will give those still needing health insurance until Dec. 30 at 8 p.m. to secure coverage that would start Feb. 1 through Washington Healthplanfinder.
The toll-free Customer Support Center (1-855-923-4633) is available Dec. 16 through Dec. 30from 7:30a.m. to 8p.m. Monday through Friday —except holidays—to provide help signing up for coverage beginning Feb. 1. Additionally, in-person help will continue to be available at eleven full-service enrollment centers or through navigators and brokers located throughout the state and may be found using the WAPlanfinder app or online at Washington Healthplanfinder by clicking on the “Customer Support” tab.
Health Benefit Exchange Resources
- Online – Washington Healthplanfinder
- Mobile – WAPlanfinder app
- In-person assistance at enrollment centers or through brokers and navigators
- By phone: Exchange Customer Support Center 1-855-923-4633 | TTY: 1-855-627-9604
|Customer Support Center Hours|
|Monday – Friday, Dec. 16 – 30||7:30 a.m. – 8 p.m.|
|Tuesday, Dec. 24||7:30 a.m. – 3 p.m.|
|Wednesday, Dec. 25||Closed|
|Tuesday, Dec. 31||Closed|
As of Dec. 15 more than 209,000 completed their 2020 health plan selection through Washington Healthplanfinder, including more than 36,000 new enrollees.
Customers who have selected their health and dental coverage for next year should expect to receive a bill for payment of their first month’s premium. Information on submitting a premium payment is available by clicking the “Make Your Payment” on Washington Healthplanfinder.
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